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Frequently asked questions


Frequently Asked Questions

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We can supply the sample within 7 days, but customer need to pay the sample cost and the courier cost.

Yes, we support OEM and ODM production. We can put your trademark on the ev charger box and plug with MOQ quantity of 50pcs.

We have a very strict quality controlling system which promises the goods we produced are always of the best quality. Our EV charging products passes with CE&TUV certifications. All products FREE warranty within 12 month.

We always conduct a pre-production sample before mass production and 100% Inspection before shipment;

Yes, all models of our EV Charger work with all Electric Vehicles. Tesla vehicles need the use of a J1772 to Tesla adapter to work with our EV chargers.

Generally, it will takes 3 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

We can delivery by express,by Air Cargo and by sea

Some models are set be to standalone type which use RFID card to start or plug and play mode . Some models are Wi-Fi connected and can work with App and any OCPP 1.6j application. Details please feel free to ask.

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OEM Market Opportunity and Solutions

We design and manufacture proprietary technology to create the world’s most advanced and reliable DC fast chargers for electric vehicles.


EV Charging Station OEM!

The growing variety of electric vehicles (EVs) on the market has more and more people making the switch (no pun intended) to plug-in transportation. Growth in the electric vehicle market means there is an enormous need for EV charging station design, and OEMs have a great opportunity.

Electric Vehicle (EV) charging infrastructure primarily bifurcates into two distinct categories: Alternating Current (AC) and Direct Current (DC) charging stations. It’s imperative to understand that the electrical grid invariably supplies power in AC form, while EV batteries are designed to store and utilize power in DC form. This necessitates a conversion process at some juncture during the charging cycle. The fundamental distinction between AC and DC charging stations lies in the location of this conversion apparatus.

In the case of AC charging, the power is supplied as alternating current to the vehicle, where an integrated AC/DC inverter within the vehicle facilitates the conversion. This inverter is tailored to the vehicle’s specifications and is typically designed for standard or home charging solutions.

Conversely, DC charging stations undertake the conversion externally, before the power reaches the vehicle. This allows these stations to house considerably larger converters. By delivering direct current straight to the EV’s battery, these stations can transmit power at a much higher rate. This external conversion mechanism enables DC stations to achieve power outputs of up to 350 kW, potentially replenishing an EV’s battery in as little as 15 minutes, contingent upon the vehicle’s compatibility and acceptance rate.

Given their rapid charging capabilities, DC fast chargers are optimally positioned for locations where vehicles might not dwell for extended periods, such as highway rest stops. They are not only advantageous for passenger vehicles but also serve as a pivotal charging solution for commercial fleets, buses, and heavy-duty trucks.

The kW output of DC fast charging stations varies depending on multiple factors including location, make, and model. Broadly speaking, there are two different kinds of DC fast charging stations: standalone, and split. Standalone: comprised of a single unit, standalone charging stations can usually deliver between 50 kW and 250 kW of power. Split: charging stations with split architecture come with two main components—a user unit and a power unit—and usually deliver between 175 kW and 350 kW. At Start Charging, we have fast chargers that span from 50 kW all the way to 350kW.

DC charging works with the vast majority of passenger vehicles. By default, EVs charge their batteries with direct current and this means that almost all accept DC fast charging. How much power each battery can handle, however, is another story. Some batteries can accept 350 kW whilst others can only accept 50 kW. Additionally, a very small portion of electric vehicles with smaller batteries do not have the capacity to charge with DC charging—for example, the Fiat 500 does not offer a fast charging capability. To get the most out of DC fast charging, it’s important to consider whether the EV supports DC charging, and if so, what is the maximum output that it accepts?

Whilst almost all passenger vehicles can use DC fast charging, the process of charging itself may require a different connector than the one your vehicle uses with AC charging.

Looking at the European level, there are two standards for DC charging connectors—CCS and CHAdeMO—as well as Tesla’s signature Supercharger which you have to consider.

Combined Charging System (CCS) allows for both AC and DC charging through the same input port, while vehicles equipped with CHAdeMO have a separate port for AC charging and can’t charge faster than 50 kW.

Due to this shortfall, CCS is becoming the dominant standard across Europe and North America and CHAdeMO is getting phased out across both continents.

While there are still over half a million vehicles with CHAdeMO plugs on the road in Europe, Europe recently announced that CCS2 will become the standard.

That means that a CCS connector is likely to be necessary for DC fast charging in the future—at least in North America and Europe.

It is most likely that DC fast charging does cost more than charging your electric vehicle with AC power. When you’re paying for DC charging, you’re paying extra for the convenience of charging your vehicle quickly.

The price difference, however, depends on the location in which you charge and whether the charging station bills by the minute or by kWh.

Balancing price and convenience comes down to knowing what’s best for your vehicle. For instance, if your vehicle’s maximum DC charging capability is 50 kW and you’re occupying the ultra-fast charging station (250 kW), then you’re going to be paying more whilst still receiving the same charge.

Ultimately, the answer is yes, DC fast charging costs more than AC charging, but it’s important to ask yourself, “Do I actually need to charge this fast or is it more logical to charge slower?”